Article on September 04, 2020

Rethink hospitality for better customer experiences: Priya Paul

The fifth day of BW HOTELIER IHA 2020, began with the keynote speech from Priya Paul, Chairperson, Apeejay Surrendra Park Hotels. ASPHL took several innovative steps to overcome the pandemic, reimagining F&B, and food deliveries, rethinking customer experiences, staying engaged with customers, supporting senior citizens, and providing free food.

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IHA 2020 awards winners from the North Zone

Fifteen victors in twelve different categories took home the prestigious ‘BW HOTELIER Indian Hospitality Awards 2020’, as winners from the North zone

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IT Heads Come Together To Deliberate The Integration of Technology With Hospitality

BW HOTELIER IHA 2020, the Indian Hospitality Summit and Awards is back again with its fifth edition. IT heads from the biggest hotel chains came together for an engaging session to harmonize solutions and share insights on the future of technology, automation and IT in hospitality post Covid19.

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Sustainability: Not an Option rather a Necessity

Covid-19 has once more reinforced in our minds that nature is the strongest force and we all must take the sustainable, green, minimalistic, and mindful path ahead. Even as the pandemic recedes and the world gets back to ‘normal,’ we hopefully will not forget the sustainable lessons learnt.

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Surefooted approach is required to restart tourism and increase confidence: Billa

Stalwarts from the hospitality industry assembled at the 5th edition of BW HOTELIER's Indian Hospitality Summit and Awards 2020, in a bid to help tourism businesses to safely reopen to their customers by the month of November when the season starts in India.

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Industry Comes Together to Discuss the Future of the Workforce in Hospitality

At the 5th edition of BW HOTELIER Indian Hospitality Awards and Summit, luminaries in the hotel Human Resource segment and educationists come together to reflect upon the future of the workforce in a sector worst hit by job losses.

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