Indians opting for VAYD services grows by more than six times

Discerning travellers choose health, safety and convenience for visa applications between January and July this year

As travel bans are being lifted in a phased manner amid pandemic-induced restrictions, data analysis by VFS Global over the past six months indicates more than a six times hike in travellers from India opting for optional premium visas services without visiting a visa application centre. This trend comes to light as a result of a significant increase in customers requesting the Visa At Your Doorstep (VAYD) service offered by VFS Global. The optional service empowers customers to complete their entire visa application submission process from the comfort of their homes or any other location of their choice. Through this premium service, customers can submit their applications, enroll for biometrics and get the passport couriered back to their location of choice.

According to data analysis by VFS Global, foreign-bound travellers from India who opted for VAYD services grew by more than six times between January and July this year. Given international borders began to reopen only in June following the setback caused by the second wave until May, the number has more than doubled in just over a month.

“Touchless travel with an enhanced focus on safety and well-being are key to customers today. The uptick in VAYD services is another great indication of changing customer preferences. With the digital consumer experience evolving rapidly, we foresee a higher demand for such premium services that enable our customers to prioritise safe travel,” shares Vinay Malhotra, Regional Group COO - South Asia, Middle East & North Africa and America, VFS Global.

At present, the VAYD service is available to Indian travellers visiting the UK, Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Slovenia, Portugal, Slovakia, Switzerland, and Ukraine.


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Vinay Malhotra VFS Global Visa At Your Doorstep pandemic

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