Hafele’s journey started with the hospitality sector in 2001 when a liaison office was established in Mumbai to cater to some leading projects

Worldwide Hafele is one the most recognised brands for integrated solutions within the hospitality sector. It is the most preferred brand for top international hotel chains and is the execution partner for a new hotel of these hotel chains in foreign markets. In India, Hafele’s journey started with the hospitality sector in 2001 when a liaison office was established in Mumbai to cater to some leading projects. In 2003, Hafele set-up full-scale operations in India as a wholly owned subsidiary of the Hafele Group.

Solutions for hospitality sector 

“Hafele is a pioneer for access control solutions and offers its patented RFID technology under Dialock brand to the hospitality sector worldwide. Dialock is a holistic solution that can manage complex access mode solutions for hotels and integrates seamless data capturing services for maximum security.  Apart from this, movable wall partitions for large banquet halls and automatic door fittings (for sliding, hinged and revolving doors) makes us a holistic solution provider. Our allied product categories include room and furniture lighting under Loox brand. We also offer interior surfaces (under Hafele surfaces brand) that are ideal for hotel rooms and restaurants. Our core business offering of door hardware and furniture fittings take a large share of hospitality product portfolio,” shares Jurgen Wolf, Managing Director, Hafele India Pvt Ltd.

Cut above the rest 

Hafele has always chosen a solution-based approach in India with service at the centre of everything. “For the hospitality segment, we offer 360 degree project services that allow us to walk the entire length of a given project, offering expertise at every stage. Our in-house team of specifiers offer detailed scheduling of products in the initial stages of a project. Once selected, our team of technicians handhold the clients with product installation, demos and post-installation inspections. This integrated approach makes Hafele ‘the preferred partner’ for its clients,” says Wolf.

New offerings in 2022

The company plans to grow its business in the movable wall partitions and automatics product segments this year. “We have recently launched our first-ever in-house brand of premium interior surfaces, Terra. We plan to add new variants to it soon,” Wolf shares.

This article was published in BW hotelier issue dated '' with cover story titled 'JANUARY-FEBRUARY 2022 ANNIVERSARY SPECIAL'