To be responsible for enriching guest comfort, training and development, quality assurance

Apoorva Chandram has been elevated as the Rooms Division Manager at DoubleTree by Hilton Gurugram Baani Square. Chandram is a passionate hotelier with over 13 years in Hilton hotels across Middle East, Africa and India. Within Hilton, he has been part of a pre-opening and task force during brand conversion. 

He joined DoubleTree by Hilton Gurugram Baani Square as Front Office Manager in 2021. Through his contribution in elevating guest experiences and implementing innovative tools in front and back of the house, he now takes on a new role as the Rooms Division Manager. 

In his new role, he will be responsible for enriching guest comfort and satisfaction, training and development, quality assurance, budgeting, performance development and ensuring operational excellence within the team.

On the educational front, he pursued Executive Development Program in Data Science from Xavier School of Management, Jamshedpur in 2021; SHINE 1- Hilton’s structured leadership programme for a smooth transition into a director role in 2020; Hospitality & Tourism Management from Florida Atlantic University in 2020 and Hotel Revenue Management from Cornell University in 2018. 

Commenting on the appointment, Jai Chugh, General Manager at the property, said, “We are very happy to see him grow on his career path. He has been associated with Hilton for 15 years and has worked efficiently to delight guests with exceptional experiences. His contribution in other departments has also been remarkable and we firmly believe that he will achieve more milestones with his skill set and eye for detail.”