To be responsible for managing the property, general administration, motivating employees, grievance redressal, daily monitoring and training of all service levels

Clarks Safari has appointed Rajkumar Singh Kumpawat as Operations Manager for its Jawai unit. Singh has a vast experience of more than 13 years in the field of hospitality. A diploma holder from National Council for Hotel Management and Catering Technology, Singh has extensive experience in the field of operations management, front office and hotel administration. He was associated with Jawai Dam Stay (Leopard Safari & Birds Photography, Jawai) as a naturalist too. A keen planner and strategist with experience of handling the entire operations, he is committed to always ensure the highest level of customer service, resolving complaints and issues efficiently and accurately. He has earlier worked with Sikarbadi, Udaivilas, Udaipur and Devigarh Delwara.

At Clarks Safari Jawai, Singh will be responsible for managing the property, general administration, motivating employees, grievance redressal, daily monitoring and training of all service levels and implementing new technological advancements. “Hospitality is changing drastically; a lot of people are interested in wildlife and birding. But at the same time, they are demanding better services and features. Thus, a coordination is needed among all the employees and a regular training to make them attuned to the customer’s demand. Tourists are now more aware and are strictly abiding by responsible tourism. Located in one of the wildlife areas of India, I want to make tourists sensitive toward the ecosystem of the place. My aim is to cut down on plastic waste and encourage recycling and rainwater harvesting on the property. At the same time, I will be training front office staff and making them at par with international hospitality service standards,” shared Singh.