Amadeus India partners with TAAI, TAFI to train travel agents for NDC

Amadeus India organised webinars titled, ‘Get NDC Ready with Amadeus IT’ which was attended by over 600 travel partners

Amadeus India organised two industry webinars, ‘Get NDC (New Distribution Capability) Ready with Amadeus IT’ in collaboration with the two anchor associations of the travel industry - TAAI (Travel Agents Association of India) and TAFI (Travel Agents Federation of India). These engaging and informative webinars were attended by over 600 travel partners.

"There is a need to understand the business opportunities brought by NDC. There has been a renewed push from IATA and airlines towards implementation of NDC. It is the future we should learn to embrace. Amadeus has been providing a robust, user-friendly and reliable platform. I hope as we move towards embracing new technology, it will open up more revenue streams,” said Ajay Prakash, President, TAFI.

NDC (New Distribution Capability) is a key strategic priority in the fast-evolving world of travel technology. It is a critical, enabler in the larger vision of enhanced travel retailing. It offers innovative and scalable solutions for today and the future. Amadeus has constantly been developing solutions to cater to NDC so that travel agencies are able to adapt to the new industry standard with minimal investment required.

“The last two years have presented before us many challenges. There is need to work on restructuring, rebooting to help rebound business. We need to continue to innovate and adapt which shall be beneficial for the travel industry and the consumers. Through technology like NDC, we can power great journeys for travellers,” said Jyoti Mayal, President, TAAI.

“Enriching the retailing capabilitiesis now more important than ever. NDC is bringing these retailing capabilities to life. Airlines, control the offer to best serve their customers and push localised and contextualised information in real time according to the demand and travel restrictions. Travelers, compare offers and pick-and-choose the ones that best suit them while travel agencies, access a broader pool of services and create more personalised service to travelers,” said Ramona Bohwongprasert, Senior Vice President - India, Southeast Asia & Inside Sales, Travel Sellers, Amadeus.

Nitesh Senapati, NDC Growth, Asia Pacific, shared that Amadeus offers an unparalleled capacity of NDC aggregation, content harmonisation, servicing, & reliability as well as an ability to manage transactions at scale. “We have laid the foundation for travel retailing in our indirect channel, while we are providing our airline customers the tools and technology to maximise their sales and revenues opportunities in the indirect channel. We want to provide our airline customers with the tools to provide a seamless, relevant and personalised experience, to build a more responsive and agile industry capable of meeting the ever-changing needs of travellers, with the best possible customer service, contributing to bring confidence back to travel,” he added.


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