Latest Articles in BW HOTELIER BREAKING THE PANDEMIC

Innovation: Key to Acing Communication

The best strategists in corporate communications and marketing have been pushed to their limits in terms of patience and creativity to tide through the pandemic. As they try to hold, retain, and grow their ‘brand value’ for their respective hotel chains, at a virtual panel discussion by BW HOTELIER, we discover their mantra.

Read More

Engage with stakeholders with empathy and transparency: Rakhee Lalvani

At the recent BW HOTELIER’s 10th Breaking The Pandemic WebBlast: ‘Acing Communications in the New Normal’, Rakhee Lalvani, Vice President - Public Relations & Corporate Communications, IHCL (Taj Hotels) shared how the company has been reacting to various business challenges during the pandemic.

Read More

Technology will be the defining factor: Khushnooma Kapadia

In the latest BW HOTELIER WebBlast, Khushnooma Kapadia, Area Director - Marketing (South Asia), Marriott International shared the major lessons that her company has realized during the pandemic and the changing trends in the hospitality sector.

Read More

‘Balance is key’ to face pandemic challenges: Rajyasree Sen

At a recent BW HOTELIER WebBlast: ‘Acing Communications in the New Normal’, Rajyasree Sen shared how she and her company has been dealing with the pandemic challenges and what lies ahead for the industry.

Read More

Digital is the way to connect: Amisha Gutgutia

In the recently held BW HOTELIER’s 10th WebBlast: ‘Acing Communications in the New Normal’, Amisha Gutgutia discussed the importance of innovation and clear communication in tackling the pandemic challenges.

Read More

'Going Touchless' with and without technology

General Managers, the leaders of their hotels, once more got together at the BW HOTELIER Breaking The Pandemic WebBlast: ‘Going Touchless’ to generate optimism and discuss the way forward with new SOPs of ‘Going Touchless’ in hospitality.

Read More

‘Contactless’ does not necessarily only mean adapting technology: Arindam Kunar

Arindam Kunar, Vice President – Operations of Fortune Park Hotels Ltd, highlighted the touchless measures that are being implemented by the hotels to welcome back and gain trust of the guests.

Read More

We have to create moments of trust: Zubin Songadwala

Zubin Songadwala, Area Manager South & GM, ITC Grand Chola, Chennai underlines the importance of ‘Namaste’ in the new normal and creating moments of trust to get back in the game at the ninth BW HOTELIER Breaking The Pandemic WebBlast: ‘Going Touchless’.

Read More

Technology but not without tradition: Taljinder Singh

Speaking at the ninth BW HOTELIER Breaking The Pandemic WeBBlast: ‘Going Touchless’ Taljinder Singh, Senior Vice President SeleQtions & Mumbai Hotels, IHCL says that while going ahead technology is going to be important yet it will be “touchless but not without heart”.

Read More

Essence of warmth and hospitality needs to remain intact: Julian Ayers

Speaking at BW HOTELIER Breaking the Pandemic WeBBlast: ‘Going Touchless’, Julian Ayers, Area Vice President North India and General Manager, Hyatt Regency Delhi, emphasized that the essence of warmth and hospitality should not be lost in the new normal.

Read More