Lezeldor & Imperience Hotels adopts Hotelogix to gain centralised control over multi-property operations

The firm assists boutique resorts with marketing and sales activities to attract domestic and foreign guests

Hotelogix, a globally leading cloud-based hospitality technology provider, has announced that India's Lezeldor Hospitality & Imperience Hotels management has adopted its multi-property management system to gain centralised control over group operations.

Based out of Kerala, Lezeldor & Imperience Hotels manages four properties, including Vythiri Resort, Carmelia Haven, Chandy's Windy Woods and Chandy's Drizzle Drops. The firm assists boutique resorts with marketing and sales activities to attract domestic and foreign guests. It focuses on leveraging technology to offer maximum benefits to its partner resorts.

Before adopting Hotelogix, the group was managing operations with a locally sourced solution which restricted their operational capabilities in many ways. It was not a feature-rich application. It neither offered centralised control over the group's operations nor could integrate with the channel manager solution for efficient OTA distribution. 

“We adopted Hotelogix at one of our properties in 2021. And as of now, three more of our resorts are running on Hotelogix. We now have gained centralised control over our group operations. Additionally, the channel manager integration empowers us to sell more via OTAs,” said Roy Chacko, Co-Founder, Imperience Hotels and Founder, Lezeldor.

Apart from the multi-property management system, Hotelogix has also offered its Mobile PMS App to help the group to track hotel positions on the go. According to Roy, Hotelogix-generated reports are excellent sources of knowing occupancy percentage, guest preferences and projected revenue and help them make informed sales and guest service decisions.

“We are delighted with Hotelogix. Their multi-property management system has helped us drive efficiencies, sales, and revenues. We have witnessed our desired ROI with them,” Roy said.

Speaking on this association, Brijesh Surendran, President of Enterprise Sales at Hotelogix, said, "Lezeldor’s & Imperience Hotels’ decision to adopt Hotelogix is a testimony to the fact that the cloud is the only way for hotel groups to gain a competitive edge, exceed guest expectations, and drive business growth. We thank them for choosing us as their technology partner and look forward to a mutually beneficial business relationship.”


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