To be responsible to oversee hotel operations, elevate guest experience and identify new revenue streams for the hotel

Hyatt Regency Delhi has announced the appointment of Kunal Dewan as the Director of Operations. A seasoned and versatile hospitality professional, Dewan possesses vast knowledge of the industry and has more than 15 years of experience in leading sales, operational growth, brand and asset management.

In his new role, he will be responsible to oversee hotel operations, elevate guest experience and identify new revenue streams for the hotel – adding to its iconic status as Hyatt’s flagship property in India. 

Dewan had been heading the Sales and Marketing function for Hyatt Regency Delhi since October 2018 and his professional journey began after he obtained his post graduate diploma in international hospitality from Les Roches, School of Hotel Management, Switzerland. He started his career as a management trainee at Le Parker Meridien in New York where he served as the Front Office Supervisor before moving back to India and joining the sales function with Oberoi Hotels. 

Prior to his role with Hyatt Hotels, Dewan was the Director of Sales & Marketing at The Westin Pune Koregaon Park where his responsibilities included overseeing financial strategy, anchoring a team of associates, and devising strategic brand marketing goals. In addition to being with Marriott International in multiple roles, he has represented brands like The Oberoi Group, Starwood Hotels Worldwide Inc & The Embassy Group. 

Dewan has been known to be a passionate and result driven individual with a track record of motivating his team to deliver optimum results and maximise profits. He has been recognised with noteworthy awards across Asia – Pacific which include Sales & Marketing Leader of the year, Best Pre-Opening Hotel, and brand building mentions.