Hotelier Rattan Keswani's maiden book, Check-In, Never Check Out, released

The book chronicles the extraordinary life of one of the most revered luminaries in the hospitality industry.

Leading hotelier Rattan Keswani’s debut literary work, Check-In, Never Check Out, was released last evening at The Nilgiri, The Oberoi, New Delhi. The release was followed by an engaging discussion between the author and award-winning screenwriter-author Advaita Kala. Check-In, Never Check Out is a captivating and invaluable book that chronicles the extraordinary life of Rattan Keswani, a revered luminary in the hospitality industry. Seamlessly blending personal triumphs and challenges, this opus offers readers an intimate window into the inner workings of a hotelier's existence. Beyond a mere account of his exploits, this literary masterpiece serves as an indispensable handbook, providing sagacious counsel for aspiring hoteliers and seasoned professionals alike. Through captivating anecdotes and real-life encounters, the book immerses readers in the multifaceted realm of hotel management, delving into leadership, customer service, staff management, marketing strategies, and innovation. Check-In, Never Check Out is a testament to the transformative power of fortuitous paths and offers inspiration and erudition to those navigating the hospitality industry.

Keswani stepped down as Deputy Managing Director of Lemon Tree Hotels Ltd and Director of Carnation Hotels last year, concluding a decade-long tenure. Prior to that, he served as the President of Trident Hotels, which is part of EIH Ltd-Oberoi Group. Throughout his 40-year career in the industry, Keswani collaborated with numerous renowned international brands.

Speaking at the launch, Keswani remarked, “Within this journal, I have tried to capture the essence of my remarkable journey in the hospitality industry spanning over four decades. It took me across segments, from luxury and upscale to upper-midscale, midscale, and economy hotels. I have endeavoured to capture my memories and learnings and make them ‘industry agnostic’ in their application. The people I worked for, with, and led chiselled and honed my skills and personality continuously. I learned more from my team than they did from me. They were the catalysts for my success. I do hope I played a small role in their growth path. I hope you, the reader, are able to relate to some, if not all, of the chapters. If they make you introspect and provide you with food for thought about your voyage ahead, I would have achieved my objective.”

The author’s share of the proceeds from the sale of the book will go to Muskaan PAEPID - an NGO that trains and places differently abled persons.


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