Ena Roy takes over as Director of Operations at Sheraton Grand Bengaluru Whitefield Hotel & Convention Center

Roy has exhibited strategic planning to support business growth

Sheraton Grand Bengaluru Whitefield Hotel & Convention Center has appointed Ena Roy as the new Director of Operations. With over 21 years of experience in leading hospitality brands like ITC Hotels and Hyatt Hotels, Roy is a seasoned professional known for her expertise in managing hotel rooms operations. Her appointment strengthens the hotel's leadership team, highlighting its commitment to providing exceptional guest experiences.

Roy commenced her career at Oberoi’s Amarvillas in the housekeeping department. She has been instrumental in the pre-opening and operational management of prestigious luxury brands such as Grand Hyatt, Park Hyatt, and Four Seasons. In her most recent role as Director of Rooms at Four Seasons Hotel Mumbai, she played a vital role in the phased renovation of the hotel. She meticulously oversaw recruitment and training while ensuring the seamless operation of Front office, Concierge, Housekeeping, and Spa. Throughout her professional journey, Roy has exhibited strategic planning to support business growth, adept revenue generation through upselling, and effective management of Rooms Division responsibilities. Her passion for creating memorable experiences for guests and colleagues through a very engaging and motivated team is her driving force throughout her journey.

Commenting on her new role, she expresses her enthusiasm, stating, "I am extremely delighted to explore the vibrant city of Bengaluru. Joining Marriott Hotels excites me, and I am eager to enhance my hospitality skills by embracing Marriott's core values: Be inspired, Be empowered, and Be you."

On her appointment, Sanjay Gupta, General Manager of Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, commented, "We are pleased to welcome Ena Roy to our team. With her substantial experience in the hospitality industry, Ena will be an invaluable addition, overseeing our business expansion plans and spearheading new campaigns to ensure long-term growth for our hotel."


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