Devidyuti Ghosh appointed as Director of Operations at The Westin Goa
To be the in charge of leading the hotel’s operations and ensuring that high standards of customer satisfaction are always met
The Westin Goa has appointed Devidyuti Ghosh as Director of Operations. An industry specialist and a perfectionist by nature, Ghosh has 14 years of expertise in the hospitality sector and has translated strategic vision into quantifiable results at several hotels.
She will be in charge of leading the hotel’s operations and ensuring that high standards of customer satisfaction are always met. She will also be leading operations for F&B, culinary, engineering, front office, housekeeping, recreation, spa and health club. Apart from this, Ghosh will also be liaising with revenue and sales & marketing to identify areas of incremental revenue and implementing strategies across operations. She will work closely with the General Manager and facilitate key movements in the hotel, events, complaints, best practices, F&B sales, operational requirements and statutory / brand audits.
Ghosh was a part of the Asia Pacific team responsible for integration of Legacy Starwood Hotel. Her prior stints with Marriott include Director of Rooms at The Westin Goa and Front Office Manager and Director of Rooms at JW Marriott Kolkata and JW Marriott Mumbai Juhu. She is a hospitality graduate Institute of Hotel Management, Kolkata and was a podium finisher for all academic years.
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