Corporate travel observes nearly 100% recovery on MakeMyTrip

With significantly lower caseloads, corporate travel is seeing a steady week-on-week recovery on the travel platform

Corporate India is back to travelling for work with 100 per cent recovery across pharma, healthcare, real estate and biotech sectors on MakeMyTrip. There has been a significant recovery in sectors including manufacturing, defence and space, logistics as well as utilities with professionals returning to travel for work. 

MakeMyTrip’s recent market study on the recovery trends for the corporate travel segment further indicates that sectors including financial services, IT, consumer goods and automotive will see relatively slower recovery and are likely to be the last to see a complete recovery as far as corporate travel is concerned. The study further indicates that two-third of the corporates who returned to travelling were sales representatives, followed by professionals in consultant and leadership roles. 

Currently, 50  per cent travel bookings made on MakeMyTrip’s corporate travel offerings are being made for client meetings, followed by visit to vendors and distributors, and factories or manufacturing plants. Data indicates nearly 90 per cent travellers prefer staying at hotels in close proximity to the office – that also follow adequate safety and hygiene protocols followed by 10  per cent who prefer booking a guest house or service apartment. Travelling by air continues to remain as the most preferred mode of travel with merely 10  per cent professionals willing to travel in their personal vehicles for work.

With the pandemic bringing along long-term changes in travel booking behaviors for good, planning and booking behaviors of corporate travellers have also undergone some changes over the course. Flexibility for travel bookings is the number one priority for travel administrators and travellers alike. Considering the ever-evolving scenarios around the pandemic, corporates prefer searching and booking flights and hotels closer to the date of travel –with 40 to 45 per cent bookings being made within a week of travel date. Some of the other offerings actively searched and opted for include travel insurance, COVID-19 health insurance and bookings with zero or minimum cancellation charges. 

“As the second wave started to ease out July onwards, we began noticing an upward trajectory in travel bookings from medium and small business enterprises followed by professionals from large corporates. While recovery has definitely been slow within this segment considering corporates continue to work remotely, corporate travel is returning steadily with consistent week-on-week recovery. We have enhanced our existing corporate travel solutions and have attuned products to the travel requirements post the pandemic,” said Raj Rishi Singh, Chief Business Officer, Corporate Travel.

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corporate travel COVID-19


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