Yateendra Sinh, CEO of Lausanne Hospitality Consulting presents a curtain raiser to the Lausanne Report on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Yateendra Sinh discusses the future of hospitality with Rattan Keswani, Deputy MD, The Lemon Tree Hotels and Mandeep Lamba, MD (India), Hotels & Hospitality Group, Jones Lang LaSalle Property Consultants India, on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

Lemon Tree Hotel’s Rattan Keswani giving the keynote address on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Pareina Thapar, Managing Partner, Very Truly Yours; Pranav Kumar, MD, Hypertext; Swati Bhattacharya, CCO, FCB Ulka; Dilip Cherian, Managing Partner, Perfect Relations; Archana Jain, MD, PR Pundit and Bikramjit Ray discuss Customer Engagement in an Age of Declining Attention Spans on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Sourish Bhattacharyya; Perkin Rocha, Area General Manager, Lemontree Premier and Red Fox Hotels, Delhi Airport; Nitin Nagrale,Founder & General Secretary, HPMF; Sunil Relia, National President, Awesome; Ghanshyam Tripathi, Chief Engineer, Taj Mahal Palace & Tower, Mumbai; Rakesh Juneja, Vice President , Hitachi and Rishi Raj Singh, Hotel Manager, Sheraton New Delhi, Saket on a session about airconditioning on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Vivek Narain, MD, Indomalaya Advisor; Mandeep Lamba, from Jones Lang LaSalle Property Consultants India; Sonica Malhotra Kandhari, Director, MBD Group and Sourish Bhattacharyya discuss Balancing ROI with ROE on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Sourish Bhattacharyya in conversation with Chef Manjit Gill, Corporate Chef, ITC Hotels on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Sourish Bhattacharyya; Sudhir Sharma, Purchase Manager, ITC Maurya; Sanjay Verghese, Director (Materials), The Imperial; Rothin Banerjee, Director, Taj Palace; Sarina Kochhar, Vice-President (Housekeeping), The Lemon Tree Hotels; Vaneeta Arora, Director (Housekeeping), The Park New Delhi and Gorika Shyam, National Sales Manager, Geberit India on a panel discussing How a Bathroom Can Change your Hotel’s image on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(L-R) Gurpreet Singh Marwah, National Manager, Samsung; Deepak Khera, Hospitality Consultant; Gurpreet Chadha, Executive Housekeeper, ITC Maurya; Harish Chandra, GM (IT), Sarovar Hotels; Rajat Sethi, General Manager, Radisson Blu MBD, NOIDA; Anirban Sarkar, General Manager, Country Inn & Suites, Sector-29, Gurgaon; Puneet Sethi, Director (B2B Business), Samsung and Bikramjit Ray discuss in-room technology on Day 2 of the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(R-L) Bhuvanesh Khanna hands over a certificate of appreciation to Sunil Relia, President, Awesome (Academic With Excellence Spectrum of Maintenance Engineers) at the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(R-L) Bhuvanesh Khanna, CEO, BW Communities, hands over a certificate of appreciation to Nitin Nagrale, Gen Secy and other members of the Hospitality Purchasing Managers Forum (HPMF) at the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(R-L) Bhuvanesh Khanna hands over a certificate of appreciation to Vaishali Sinha, Gen Secy of Indian Professional Housekeepers’ Association (IPHA) at the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

Bhuvanesh Khanna hands over a certificate of appreciation to members of Les Clefs d’Or (Concierge association of India) at the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.

(R-L) Bhuvanesh Khanna hands over a certificate of appreciation to Chef Manjit Gill, Chef Shaju Zacharia and Chef Vivek Sagar of the Indian Federation of Culinary Associations (IFCA) at the BW Hotelier Indian Hospitality Awards and Summit on March 22, 2016 at the Leela Ambience Hotel Gurgaon.