Opinion & Analysis

Rise of the Independents

The discerning, affluent Indian traveler is being influenced by rising consumerism, globalization and increasingly dynamic leisure and business activities. Evolving travel styles and preferences of this consumer have compelled hoteliers to become more creative with their offerings.

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Automation in the Hotel Industry: Trends and Opportunities

Today, there is a preference for technology over human interaction for mundane tasks. Automated check-in at hotels for example is much faster than standing in line to be checked in by front desk staff.

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What is in Store for Diners in 2018

We move forward by moving back! In my opinion, in 2018, diners will prefer classic dishes instead the more commercial one. I see a comeback of the classic dishes such as Shepherd’s pie. In my restaurants, the classic dishes are reinvented with a twist.

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Tech Trends for Restaurants in 2018

It's never been more important for restaurants to embrace new technology. Of course, there’s greater competition in today’s fast paced, modern world and we all need to get our message across quickly and constantly strive to improve performance.

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Essential Characteristics of a Successful PR Professional

The end goal of public relations is to put a business or an organisation on the right path to success. While getting lost in the social realm of PR is easy, it’s essential not to overlook the role you play in the company’s profitability.

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How to Increase International Guests in Non-metro Hotels

Metro cities typically attract foreign tourists for business and medical tourism while the non-metro cities, far greater in number than metro cities, attract mostly leisure tourists and a relatively smaller number for business travellers, especially in the emerging Tier-2 and Tier-3 cities.

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Hospitality in the Digital Era

The way digital age customers purchase and consume hospitality services is changing dramatically, forcing the hospitality industry to transform its offerings, products, services and infrastructure.

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The Liquid Truth

Nikhila Palat has a chat with award winning spirits expert, Basab Paul, founder of Octaga Green about his list of award winning products.

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Does a Minimum Wage Hurt Businesses?

Some businesses say increases have reduced the number of people that they can employ, pushing them inevitably towards new technology to protect that all-important bottom line. Nowhere has the argument over the minimum wage been as hotly contested as in America where it’s recently bubbled to the top

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The Best of The Best

September has been a month of gastronomical magic with culinary superheroes from around the globe travelling to Mumbai to whip up their award winning fare.

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