These set hygiene and safety protocols will be adhered to throughout the chain assuring a safe environment for the guests and associates.

WelcomHeritage, the heritage hotel chain in the country has been known for its collection of properties at off beat locations and 'Unique Experiences'. Each of its hotels has a story to share. Further, in order to recapitulate the responsibility towards the guests and partners, WelcomHeritage has initiated #Saaf&Safe WelcomHeritage to redefine the essentials of hygiene and safety protocols at all its hotels and ensuring a safe experience.

The brand has defined 9 essential elements to ensure safe stay experience. These set hygiene and safety protocols will be adhered to throughout the chain assuring a safe environment for the guests and associates.

These elements primarily revolve around – hygiene checks, deeply cleaned and sanitized rooms, social distancing measures, F&B hygiene and safe handling procedures, safe meetings, trained skilled team, encouraging digital payments, operational preparedness and setting up emergency response protocols. The whole idea is to give confidence to the guests and associates.

Speaking of the program, Sanjeev K Nayar, General Manager said, “WelcomHeritage offers vast spaces as most of our properties have an advantage of having sprawling landscaped gardens around them, where social distancing is convenient, without impacting experience. Heritage properties have open corridors, no wall to wall carpets; spacious rooms with high ceilings, Nature resorts have individual cottages away from each other, Restaurant tables in most of these properties are large in size. With the introduction of revised hygiene and sanitation protocol we ensure safe health practices by our employees and for guests. We have proactively taken precautionary measures at our hotels to try and mitigate the immediate impact.”

The brand recently organized a web training programme by the specialists providing inputs to the hotels to step up the hygiene and safety protocols and will continue to closely monitor the current pandemic and further enhance its hygiene and safety measures ensuring well-being of their guests and associates.