Taking Innovative Initiatives

The General Manager of Holida Inn Mumbai International Airport, Suraj Kumar Jha, spoke with BW Hotelier about his hotel's focus on business travellers as well as the strategy to keep the hotel full.


YOGA, MOVIES and Photography are things that Suraj Kumar Jha, General Manager, Holiday Inn Mumbai International Airport, loves to do in his spare time. His 25 years of experience in the industry makes him a seasoned hotelier. Jha has completed four years at the Holiday Inn Mumbai International Airport, and BW Hotelier took this opportunity to have a chat with him.

Jha began by telling us about the USP of his hotel, “Our location makes the major USP for us, we are just two kilometres away from international airport and five kilometres from the domestic terminal. Further, our hotel is centrally located to all major business hubs in Mumbai.”

Prior to joining Holiday Inn Mumbai International Airport, Jha worked as General Manager with brands like Radisson Blu, The Zuri Hotels & Resorts, and Unitech.

According to Jha, Holiday Inn pays special attention to business travellers. Jha said, “we offer business travellers proximity to the airports, railway stations and major business hubs in Mumbai. We are providing complimentary WI FI and benefits under InterContinental Hotels Group Rewards Club and Business Rewards. With vibrant designs, the property serves as a perfect destination for business or a pleasant getaway.”

The average room rate at Holiday Inn Mumbai International Airport currently ranges between USD 100-120 as stated by Jha. “The strategy to promote the hotel keeps changing as per seasons and demand of our guests. Currently, we have online advance purchasing rates, weekend packages, social media presence and brand promotions as a part of our promotion plan,” he added.

Speaking about the market competition, Jha concluded, “Strategic location and comfort with complete facilities and professional services; the hotel holds a unique proposition in the market. However, to name a few we see Courtyard by Marriott, The Lalit and Renaissance to be our biggest competitors.”

Jha is continuing to spearhead the management of the property, sales, marketing, growth and expansion through his innovative strategies. During his tenure at Holiday Inn Mumbai International Airport, Jha has been awarded titles like General Manager of the year, Profit Leadership of the year, Best Performing Hotel of the quarter by InterContinental Hotels Group South West Asia.

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