NABH Accreditation & DNV-GL Business Assurance certification to ensure stringent clinical levels of hygiene.

As part of a phased re-opening, ITC Grand Bharat and ITC Rajputana prepare to welcome guests with the assurance of stringent health, safety, and hygiene measures. Reinforcing its globally acknowledged Responsible Luxury ethos that seeks to create a better and secure world, the two hotels open doors with ITC Hotel’s path breaking ‘WeAssure’ initiative.

‘WeAssure’ initiative by ITC Hotels will provide the discerning guests of ITC Rajputana and ITC Grand Bharat reassurance by an accreditation from National Accreditation Board for Hospitals & Healthcare Providers (NABH)- the leading standards organisation for sanitation, hygiene, safety and infection control practices. Additionally, through a partnership with DNV GL Business Assurance, one of the world’s leading certification bodies, both the hotels will also ensure stringent clinical levels of hygiene and safety.

We take this opportunity to introduce you to the ‘new normal’ Responsible Luxury experience of contact light dining, digital check in & check out, QR codes and safe staycations. ITC Rajputana and ITC Grand Bharat look forward to welcoming guests back from 10th June and 12 June, 2020 respectively.”

“The consistent support of our guests has been the bedrock of our strength, especially during the past few months. Keeping in mind the present circumstances, we have strengthened our service standards even further through the ‘WeAssure’ initiative. These assurance certifications will stand testimony to the rigorous hygiene protocol being put in place to ensure the safety of guests and associates at ITC Hotels across India. We have received a number of queries on our Safe Staycations. Both ITC Rajputana and ITC Grand Bharat are favourite destinations, especially for those driving from the northern region,” said Benita Sharma, Area Manager -North (Luxury Hotels) & General Manager – ITC Maurya. 

Guests can book the various safe staycation packages by visiting the ITC Hotels website - https://www.itchotels.in/ and choosing the staycation which suits their needs best. Moreover, as part of the ‘WeAssure’ initiative ITC Hotels also introduces the ‘The Safe Car Promise’ under which all vehicles undergo stringent daily deep-cleaning protocols with accredited surface antimicrobials, hand sanitiser and face masks are offered to guests at the time of pick-up, Chauffeurs undergo regular temperature checks and wear prescribed PPE (Personal Protective Equipment) at all times among other precautions. 

Located in the Pink City of Jaipur, ITC Rajputana celebrates the spirit of Rajput palaces in the modern idiom ensuring to take its guests through the royal journey of the Rajput’s both through service and stay. The location that was once the estate of the prime minister of Jaipur, was later built into this magnificent hotel where the guests are welcomed in a royal atmosphere through the lobby leading into two sets of staircases with a Jharoka on each side enhancing the outside view.

Cradled in the lap of the ancient Aravalis in the region of Mewat- at the crossroads of many civilizations - comes to life, a national symbol that pays tribute to India’s several thousand years of uninterrupted history - ITC Grand Bharat. A manifestation of ITC’s philosophy of creating hotels that showcase the rich and varied cultural heritage of India, ITC Grand Bharat is an embodiment of ITC Hotels’ ethos of ‘Responsible Luxury’; enabling luxury experiences that are planet positive. The 104 all-suites retreat is set to be the ultimate expression of ‘Unhurried Luxury’. ITC Grand Bharat combines grandeur with intimacy and operates according to the highest principles of environmental stewardship.

About Responsible Luxury

Sustainable business practises which respect the environment and society have always been the DNA of ITC Hotels. Since pioneering the concept of “Responsible Luxury” in 2009, ITC Hotels has commissioned numerous planet positive initiatives, which range from use of renewable energy which today powers more than 57% of ITC Hotels electrical requirement to an over 50% reduction in water consumption over the last five years to name a few and amongst the first hospitality chains to discontinue use of ‘Single Use Plastic ‘across its operations.

With ‘Responsible Luxury’ as its guiding premise, ITC Hotels is committed to delivering luxury experiences with sustainable practices embedded in the process - an endeavour which has manifested in the coveted LEED*® Platinum rating for all its luxury hotels, making ITC Hotels amongst the ‘Greenest’ luxury hotel chains in the world. (*Leadership in Energy & Environmental Design – by U.S. Green Building Council and the Indian Green Building Council).

ITC Hotels has also been focused on initiatives addressing health and wellbeing and over the years introduced many initiatives like heightened focus on Indoor Air Quality , installation of Radiation harmonisers that mitigate the harmful effects of radiation at all ITC Hotels and the ‘Sleeep Program’ which addresses multiple parameters aimed at enhancing quality of sleep from interventions on controlling decibel levels in room to lighting, fragrance & aromas to introduction of a ‘Sleeep Menu’ designed to promote the biological aspect of sleep quality using select food ingredients from across the world.

The well-being of guests, associates and partners has always been of paramount importance at ITC Hotels and more so in these testing times. Namaste at ITC Hotels is not only a heartfelt welcome, it is inspired from our ancient scripture ‘Atithi Devo Bhava' which prescribes the dynamics of the host and guest relationship. Namaste acknowledges the honour in being a host and to look after guests in the most responsible manner without compromising the high standards the guest has come to expect. It is a call from within that keeps the Indian Values alive, pure and timeless.