Covid-19: Rational extends 2-year warranty
The company has decided to extend the 2-year warranty by three months.
Rational sees itself as a partner to its customers and supports them just when they need it most. For this reason, the company has decided to extend the 2-year warranty by three months for all SelfCookingCenter, CombiMaster, CombiMaster Plus, and VarioCookingCenter provided that it expires in March, April or May 2020.
Managing Director of Rational India, Vikram Goel, emphasizes that this adjustment will be made automatically and free of charge. Customers who have a warranty claim in the next few weeks do not need to worry about these costs.
"It is important for us to show that we are at our customers' side, especially when business is low”, explained Goel.
The Rational service partners, who are of course familiar with the extended warranty, are still responsible for all service calls.
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