Confident of hygiene measures, Vista to cover stay and medical costs if guest catches coronavirus
Vista Assurance to cover stay and medical expenses of up to INR 1 lakh per person or INR 5 lakh per group in case of an infection.
Vista Rooms, a premium luxury homestay brand, introduces Vista Assurance, a one-of-its-kind COVID-19 insurance programme for its long-term guests. Under the programme, the brand will provide medical expense coverage of up to INR 1 lakh per person or INR 5 lakh per group if guests contract the infection during their stay at one of its properties.
Looking at the current demand from families to spend holidays or arrange for family functions, Vista Rooms is extending Vista Assurance for their guests and patrons to have a safe stay, underlining the brand’s focus on providing complete peace of mind to its guests. The visiting guests will need to register on the Aarogya Setu app and update their status daily. All guests will also be required to share their travel history and identification/address proofs with Vista Rooms during the booking process. A medical certificate is also necessary before check-ins, along with a self-declaration form attesting that the individual is COVID-negative. The insurance is applicable for stays exceeding seven days.
During the stay, guests need to get a daily temperature check and provide a screenshot of each member’s health status to the Vista team at the end of the day. To remain covered by Vista Assurance, guests must stay within the villa premises throughout their stay, and not allow any visitors to come in. In the unlikely event that a guest does test positive, they must be immediately shifted to the property’s dedicated self-quarantine room, with the team at Vista Rooms also informed of the development.
Speaking on the programme’s launch, Ankita Sheth, Co-Founder, Vista Rooms, said, “With the government announcing a partial easing of the lockdown as part of ‘Unlock 1.0’, the tourism space is expected to resume its momentum gradually. A large section of Indian travelers will now seek to unwind from the lockdown by living at holiday homes with their closest few. These stays are as safe as your own home, and a wiser choice than a hotel or resort at a time like this. We have already implemented strong safety and hygiene measures to meet the imminent demand and are confident in providing our guests with safe, comfortable, and luxurious home experiences. The Vista Assurance programme is meant to take this promise a step further and provide our guests with complete peace of mind.”
The launch of the Vista Assurance programme marks the latest step in a slew of measures deployed by Vista Rooms to continue delivering excellent and safe holidaying experiences to its patrons during the pandemic. The brand has already implemented several hygiene and guest safety measures across all of its properties, in keeping with the global standards recommended by the World Health Organization and Stay Safe Council.
In May, Vista Rooms conducted extensive protocol training for their ground staff, implemented a mandatory 24-hour window between consecutive bookings to minimize the risk of spread further, and created dedicated self-quarantine rooms at its properties. They also relaxed their rescheduling and cancellation policies to be considerate of valid uncertainties around travel for their guests.
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