AccorHotels Onefinestay Launches Higher Living Concierge Programme

This programme is the first initiative that the company has launched since its merger in 2017 with TravelKeys and Squarebreak, which brought its portfolio of homes from 2,500 to 10,000 +, and 9 destinations to over 200 around the world.

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ONEFINESTAY, LUXURY private rental brand today announced its concierge programme, called Higher Living,  granting all guests access to onefinestay’s brand of services and experiences. Set to launch the beginning of March, this is the company’s first formal guest relationship programme, and it’s also a first-of-its-kind for the industry as it is available to guests for a whole year after their stay.

This programme is the first initiative that the company has launched since its merger in 2017 with TravelKeys and Squarebreak, which brought its portfolio of homes from 2,500 to 10,000 +, and 9 destinations to over 200 around the world.   

Starting in March, after their stay guests can access Higher Living with a mobile app that will enable them contact a concierge. Access to the programme is complimentary for the first year, with additional cost for experiences and services. Guests gain access to more and more exclusive benefits every time they stay with onefinestay, and the concierge service becomes more tailored to their individual tastes.

"Higher Living is cut from the same cloth as our renowned luxury service, which is beloved by guests, and emblematic of our overarching vision: to unlock a whole new level of living for all of our guests,” said Javier Cedillo-Espin, CEO of onefinestay. “Guests love us because we’ve always set out to bring special experiences to their stays, and now we’re extending our service outside of their travels, and into their lives.”  

 



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