The 84-room Utah-based property provides reliable security encryption standards and contactless digital key room entry for guests to access multiple areas throughout the hotel.

ASSA ABLOY Global Solutions enhances the security of TownePlace Suites by Mariott St. George with the installation of VingCard Classic RFID door locks equipped with Mobile Access. The 84-room Utah-based property provides reliable security encryption standards and contactless digital key room entry for guests to access multiple areas throughout the hotel. Implementing the latest IoT technology, VingCard Classic RFID further provides property leadership with the ability to run a more efficient hotel operation while offering the opportunity to minimize energy costs without coming at the expense of guest comfort.

Expressing his views on the upgradation, Jim Plant, Director of Engineering at TownePlace Suites by Marriott St. George, said, "The upgrade process alone was reason enough to justify our decision to work with ASSA ABLOY Global Solutions as common concerns over project complications, delays and impact on the guest experience were replaced by a completely flawless experience." 

"Each part of the installation and every systems integration works perfectly, and the solutions not only make our responsibilities much easier to manage, but are also loved by our guests for making their stay with us completely hassle-free," he added.

Coupling VingCard Classic RFID with the Visionline access management system, the hotel staff can instantly extend guest stays or provide access to additional hotel areas without guests' need to visit the front desk to get a new key. The Mariott Bonvoy app offers Mobile Access to guests to opt for digital check-in and eliminates the need to visit the front desk altogether. This facility enables the guests to access the desired area without contacting others and shared surfaces.

VingCard Classic RFID with Visonline has further streamlined maintenance and room entry-related monitoring abilities for the hotel. Employees can automatically receive alerts on the battery life status of door locks to eliminate the time-consuming need to check each one individually. Security personnel can also readily identify any troubleshooting issues regarding either guest or staff room access and can make any needed corrections remotely. In case a guest raises a dispute over a potentially lost or stolen item, management can instantly retrieve a full door lock audit report that lists every room entry event, ensuring total transparency while minimizing hotel liability.

Commenting on the efficacy of ASSA ABLOY Global Solutions, Plant said, "After performing substantial research into other providers, it was clear that no other solutions could provide the high level of efficiency, flexibility and technological innovation that ASSA ABLOY Global Solutions can with its platforms."

"Thanks to the industry-leading expertise of the company, we now have one of the most technologically advanced hotels in St. George and are able to benefit from the latest in IoT by using ASSA ABLOY Global Solutions as the framework for our integrations. By seamlessly communicating with our property's guestroom PTAC and lighting systems, we estimate that the presence of VingCard Classic RFID and Visionline could save us up to $29,000 next year in energy costs. Which is all the more crucial as hotels continue to experience reduced booking numbers," he added.

Adding to the sustainable management system, with the help of ASSA ABLOY Global Solutions, the hotel’s third-party energy management system can receive updates on room occupancy status to automatically adjust in-room amenity settings. When a guest checks-in, the system receives a notification about the creation of a new key for a guestroom and activates in-room PTACs and lighting to a more welcoming and comfortable setting. The integration also maintains the appropriate room temperature till the time a guestroom is occupied. When Classic RFID and Visionline detect that a guestroom has become vacant, thermostats and lighting are re-adjusted to energy-saving levels.