Interviews Articles

Managing Guest Expectations is Biggest Challenge

BW Hotelier chats with Ramandeep Marwah, the newly appointed General Manager of the JW Marriott Mussoorie Walnut Grove Resort & Spa and asked him about his new charge and what his plans for the hotel are.

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Montcalm Luxury with Technological Edge

Ramesh Arora, Managing Director and Vice President, Montcalm Luxury Hotels speaks on first-of-its-kind-service in Europe that allow his guests to make free calls to 10 international countries and local calls within UK, highly useful for both MICE and leisure travellers.

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Hospitality Amidst Pristine Beauty

Trinco Blu by Cinnamon offers an ideal location for sailing and water based events. Dileep Mudadeniya, Head of Brand Marketing for Cinnamon Hotels & Resorts, Sri Lanka and Maldives, speaks on how this eastern Sri Lankan beach property follows Cinnamon Nature Trails and organises sea excursions without disturbing the marine life.

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Banquet and Conventions are an Untapped Market for Us

Perkin Rocha, Area Director for Haryana and Rajasthan at Lemon Tree Hotels spoke about his role in the company and of course the brand new Lemon Tree and Red Fox Hotel complex with 20,000 square feet of conference facilities, a first by the company, but by no means a one-off.

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Leading the Way for Luxury to Flourish in India

Anuraag Bhatnagar’s offerings for the market are having a great effect on the hospitality scene in the country, here’s what the Multi-Property Vice President of Luxury India for Marriott International's, strategy was all about.

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‘My Hotel will Change the City of Kolkata’

Ranju Alex, General Manager of the JW Marriott in Kolkata spoke to BW Hotelier about one of the largest new luxury properties to open in the east. Here are just some of the reasons why she thinks it will be a clutter breaker.

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'Indian Hospitality is About the Respect & Regard We Extend to our Guests'

The President of Leela Palaces Hotels and Resorts, Rajiv Kaul, speaks from his heart to BW Hotelier about the state of hoteliering in the country and more.

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Kashmir Will Be the Davos of India: Saddam Zaroo

The young and dynamic Managing Director of Royal Khazir Hotels and RK Sarovar Portico, Srinagar, Saddam Zaroo talks on how he plans to put Kashmir on global map.

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Short Experiential Tours Top Priority for SA Tourism

Hanneli Slabber, India Country Head – South African Tourism, plans to focus on smaller coastal towns as picturesque areas where travellers can pack in a lot of action into shorter time-spans.

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Quality check is our top most priority: Vikas Bhola

Booking.com is offering unique places to stay and connect every traveller with travel experiences which perfectly match their personality, desires and ambitions. We speak to Vikas Bhola, Head for the Indian Sub-Continent (India, Sri Lanka, Maldives, Bangladesh, Bhutan, Nepal), Booking.com on how ensuring quality control and technology innovation is important to overcome challenges and augment growth.

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