Interviews Articles

Ultimately it is service delivery that makes a difference between a good and a great experience: Hemant Mediratta

One Rep Global is a company of hoteliers, by hoteliers and for hoteliers. In an interview Hemant Mediratta, Founder - One Rep Global and COO Antara Luxury River Cruises shares more.

Read More

DoubleTree Suites by Hilton Bangalore has hosted several celebratory functions post the lockdown: Subhabrata Roy

Subhabrata Roy- General Manager, DoubleTree Suites by Hilton Bangalore shares how the hotel is steadily seeing a pent-up demand for people to travel. He further elaborates on how, more than room occupancies, the demand for events and weddings, has considerably gone up

Read More

'Domestic leisure market will be a key focus over coming months with emphasis on staycations, daycations and workations'

In an exclusive conversation with BW HOTELIER, Rahul Puri, who is the Multi Property General Manager - The Westin Gurgaon, New Delhi & The Westin Sohna Resort and Spa, talks about new trends in the hospitality industry.

Read More

It’s exciting to see the benefits technology is bringing out already: Nicholas Dumbell

In conversation with BW HOTELIER, Nicholas Dumbell, General Manager, St. Regis, Mumbai discusses the launch of a staycation package,stringnet measures and protocols, the future of hotels, the role of technology, and more.

Read More

The percentage of weddings today is almost double than pre-COVID era: Sanjay Gupta

BW HOTELIER talks to Sanjay Gupta, General Manager at Le Meridien Gurgaon, about the hotel's performance since during the lockdown as well as post lockdown.

Read More

Focus on F&B, weddings, and social events to grow revenue: Lakshmanan Ramanathan

In an interview, Lakshmanan Ramanathan, General Manager, The Westin Chennai Velachery shares more on the road to recovery post the pandemic.

Read More

Hotels must look at ‘repurposing’ multiple spaces in the property to make them revenue generating: Poddar

BW HOTELIER talks to Sudesh Poddar, President, Hotel and Restaurant Association of Eastern India, (HRAEI) about his vision for the association as the newly elected President.

Read More

Create personalised interactions with your loyal and potential guests: Tarun Juyal

DOSM’s are putting their best foot forward to get all the available business in the market. With very less occupancies, no events, social distancing norms and the fear of the virus, going the digital way has been in the forefront of everybody’s minds. In the second interview of the series, Tarun Juyal, Director of Sales and Marketing (DOSM), Radisson Blu Plaza Delhi Airport shares his inputs.

Read More

We have grown our pages on social media networks by simply being consistent: Rastogi

The pressure is on for all hoteliers out there to get the little bit of the business in the market. With very less occupancies, minimal events, social distancing norms and the fear of the virus, going the digital way has been in the forefront of everybody’s minds. In a series of interviews, Directors of Sales and Marketing (DOSMs) share their best social media footprints ahead. In this interview, Veenu Rastogi, Director of Sales and Marketing, Crowne Plaza New Delhi Mayur Vihar Noida tells us more about connections over the net.

Read More

The tea voyage with MAYFAIR

Designed and developed as a confluence of old-world charm and contemporary comforts, MAYFAIR Tea Resort, Siliguri, is a destination unto itself. In an exclusive interview, Souvagya Mohapatra, Executive Director, Mayfair Hotels and Resorts, shares more about their latest experiential property, along with tea tales and a ‘Green Houses’ full of rare Orchids.

Read More