Latest Articles

Focus on the job, not on the gender

There is a well-known quote that says “If you choose a job you love, you will never have to work a day in your life."

Read More

It's about putting world-class food on the plate

Manisha Bhasin, Corporate Chef, ITC Limited - Hotels Division says the biggest challenge, as well as the most rewarding, is the authenticity of ingredients that go into a meal.

Read More

Managing a hotel is like steering a ship in ever-changing weather

Nivedita Awasthi, General Manager, Crowne Plaza New Delhi Mayur Vihar is enjoying every bit of her success today, especially as the journey hasn't been easy.

Read More

Navigating through this pandemic has been a learning curve for all

With social distancing becoming the new norm, for an industry such as ours that counts heavily on a personalised touch to pamper its guests, this will be an adjustment to make. Personalised experiences will now take on a new definition, with safety, sanitisation and hygiene being the topmost priority for the hotel and guests.

Read More

One Needs to keep inventing and reinventing oneself

The foray of the MBD Group, into the field of hospitality in 2003 with the launch of a luxury hotel in Noida, was not only a new beginning for the Group but also a baptism by fire for Sonica Malhotra Kandhari, younger daughter of Ashok Kumar Malhotra, Founder of the MBD Group.

Read More

Staying in tune with the eco-system is half the battle won

Suman Gahlot believes that investing in employees will translate into Investing in a great relationship with guests.

Read More

The Key to the future lies in redefining business models

To lead the brand and communications piece at an organization means to be the face of the brand for consumers, customers, media, other stakeholders and the public at large. It requires clarity of communication, reinforcing the brand essence in all visual and written context as well as the ability to source appropriate opportunities to showcase the brand to our target guest. Networking and building relationships are fundamental to this process.

Read More

‘Reinvent, Reimagine and Evolve’

The events of this pandemic have raised alarm bells not only in or guests and us, but those of our merchants, and their merchants, and their merchants. Everyone should implement the next level of scrutiny to ensure best food quality.

Read More

'We offer experiences to the generation that never stops'

Deepika Rao, Managing Director & Chief Executive Officer, Ginger Hotels, the only woman to hold that position within the Tata Group, not only believes in running 10 km marathons herself, but in making the Ginger brand of hotels take long strides as well.

Read More

Hotel services will need to undergo a transformation

Benita Sharma, Area Manager, Luxury Collections Hotels (North) & General Manager, ITC Maurya says the hotel’s tenet of responsible luxury has become even more enhanced during these troubled times.

Read More